The quality management system of Elteks Ehitus OÜ and Elteks Group OÜ has been developed based on the requirements of the ISO 9001 and 14001 standards and includes the company’s structure, quality procedures, processes and resources necessary for administrative management, the realization of the company’s policy and the achievement of goals.

In order to improve the company’s operations, the management relies on nine basic principles:

  1. Customer focus;
  2. Leadership;
  3. Engagement of people;
  4. Process approach;
  5. A systematic approach to management;
  6. Improvement;
  7. Evidence-based decision making;
  8. Relationship management;
  9. Protection of ecology and workers health.